AI in Practice

Amazon opens seller tools for Claude – initially in the USA

3 min read

TL;DR Too Long; Didn’t read

Amazon introduced a new plugin on September 23, 2026, that connects the seller console Seller Assistant with Anthropic's Claude and the in-house assistant Quick. Sellers can manage inventory, prices, and ads directly in the chat tool without logging into Seller Central. At launch, the beta is only available in the USA, and participants receive twelve months of Quick Plus for free.

A robotic arm with an Anthropic Claude logo sticker reaches out of an open Amazon shipping box and moves a price tag next to an inventory-level dial. Image generated with GPT Image 2

Key takeaways

  • Amazon announced the Selling Partner Plugin on September 23, 2026, at its in-house conference Accelerate in Seattle.
  • The connection to Claude is initially only available as a beta for seller accounts in the US stores.
  • Setup takes about 60 seconds according to Amazon and requires no programming skills.
  • Automated workflows monitor inventory and prices, but every action still requires prior approval.
  • Amazon is giving away twelve months of Quick Plus until December 31, 2026, including for two team members.
  • Just days earlier, Amazon had blocked Meta's shopping agent Muse from its own shop.

Amazon is opening its seller tool Seller Assistant to external AI systems. At its in-house conference Accelerate in Seattle, the company announced on September 23, 2026, a new plugin that feeds sales data directly into Anthropic’s Claude and Amazon’s own assistant Quick. Sellers are meant to manage inventory, prices, and ads going forward without logging into Seller Central.

Plugin connects seller accounts to Claude in 60 seconds

The so-called Selling Partner Plugin pulls listings, inventory, sales analytics, and account metrics out of Seller Central into the chosen AI assistant, according to Amazon’s official announcement. Setup takes about 60 seconds, the company says, and requires no coding skills. At launch, the connection works with Amazon’s own assistant Quick and, for now in a beta phase, with Anthropic’s Claude – whose models already power the existing Seller Assistant.

Sellers choose which types of data the plugin shares with the external assistant, and every automated action still needs approval beforehand. Eric Burns, Field CTO at Anthropic, explains that the plugin brings data-centered insights directly into a seller’s Claude account. Amazon stresses that every action stays traceable through logs, and that business data does not leave its own infrastructure toward third parties.

Jigar Thakkar, who leads Agentic AI for Business at Amazon, describes the in-house assistant Quick as a powerful, context-aware tool for running a seller business. Until now, sellers had to switch between several Amazon interfaces for this kind of analysis; the plugin instead bundles the information in one place, inside whichever chat tool a seller already prefers.

Automated workflows monitor inventory and prices on their own

According to the company, Seller Assistant now permanently stores each seller’s pricing patterns, inventory cycles, and growth goals – that memory persists across Seller Central, Quick, and Claude instead of resetting with every session. Building on it, ongoing workflows are meant to run in the background, such as a warning when one of a seller’s ten best-selling products drops below four stars, or continuous monitoring of a top category for new competing offers.

One seller from Amazon’s own example material, James Oliver of the retailer Atlas Bar, describes the effect this way: “What used to take an afternoon now happens instantly.” Amazon also announced a new feature called Sellers Canvas: a visual workspace that displays live business data and updates itself automatically for follow-up questions, instead of generating a new spreadsheet each time. Such features are aimed in particular at seasonal sellers whose inventory and pricing planning repeats year after year.

The approach resembles the plugin with which Salesforce and Anthropic have been feeding sales data into Claude since late August: there too, an AI assistant pulls company data directly, so employees don’t have to switch between applications.

Amazon gives away a year of Quick Plus through year-end

Anyone who signs up gets a free twelve-month subscription to the Quick Plus plan, valid through December 31, 2026; primary account holders can also pass the free access on to two team members. What it will cost after that, Amazon leaves open. The plugin itself initially launches only for seller accounts in the US stores, with international expansion planned but no date yet set for Germany or the EU.

Independent sellers account for more than 60 percent of all units sold on the platform, according to Amazon – a business that reportedly brought the company around $46.8 billion in fees in the second quarter, more than its cloud business AWS (independently unverified). The move toward Claude contrasts with how Amazon treats outside assistants in its own storefront: just days earlier, the company had blocked Meta’s shopping agent Muse from its own shop and has since required external agents to identify themselves and follow platform rules.

What will matter is whether Amazon extends the free trial period past the turn of the year or starts charging sellers for AI access afterward. It also remains to be seen how quickly the beta announced for the US will reach other countries, where many Amazon sellers have so far relied on their own automation tools.

Frequently asked questions

Is the plugin available for sellers in Germany too?

No, at launch the beta is exclusive to seller accounts in Amazon's US stores. Amazon announces an international rollout but names no date for it.

What does using the plugin cost?

The connection itself is free, and Amazon gives every participating account holder a year of the Quick Plus plan through December 31, 2026. What it will cost afterward, Amazon has not said.

Do I need a paid Claude subscription to use the plugin?

Amazon gives no details on this; the only stated requirement is a Claude account into which the Selling Partner Plugin can be connected via the beta access.

Can the AI agent cancel orders or change prices on its own?

No. Automated workflows monitor metrics continuously, but every concrete action, such as a price change, still needs the seller's approval beforehand.

How does Amazon's plugin differ from Salesforce Claudeforce?

Both connect business data directly to Claude so employees don't have to open the underlying application. Claudeforce targets sales teams inside Salesforce, while Amazon's plugin targets marketplace sellers specifically.

Sources (2)
  1. Amazon: Seller Assistant plugin for Amazon Quick and Claude
  2. GeekWire: Amazon opens its seller tools to outside AI agents

Your AI update for the work week

Once a week, the most important AI news – plus one practical tip to try right away. No spam, unsubscribe anytime.

← Back to the blog